Day in the life of Media Services Technician Himmy Yan Wu

Written by: 
Antoniette Yee

Himmy Yan Wu, a TESOL education sophomore from Hong Kong, said the highlight of her job is connecting with students whenever they borrow an equipment. Wu said, “Students don’t just borrow a laptop. We connect with them too.”

What made you decide to apply for this job?

“I like talking to people and not just staying in the office. This is an interesting job because I get to talk with guests and students and help them with their problems with equipment like projectors and cameras.”

What makes your job unique?

“We just don’t give students the sign-out sheet. We also ask them how their day was, get to know them, and give them a smile.”

What do you hope to get out of the job?

“I hope I can know more about the techie stuff because I’m not really good at it. Through my job as a media technician, I have the chance to learn the basics.”

Describe a typical day

Wu said she typically works four to five hours a day. Her job responsibilities include delivering laptops and projector carts to classrooms and assisting professors with technical problems. She said, “I also ensure all equipment is in good condition and I help set up for classes and chapter activities.”

What is your Favorite part of your job?

She said she loves learning about projectors. “When I’m in class, I’m able to help my professor fix the projector. I feel good about it because before I’d just sit and wait for a technician to come.”

Time spent in a day

“I know a lot about the Pacific Islands, so I don’t usually spend too much time studying. But I mostly spend two-to-three hours to prepare for class presentations. Most of the readings in class are familiar to me because I took Pacific Islands classes when I was in high school.”

Pros

Wu shared how her co-workers and supervisor are very nice and understanding. “They are all willing to help, and we learn from experiences. When we were doing equipment inventory during summer break, I realized the importance of media services. We have microphones, cameras, and laptops available for students to rent and use for their school work.”  

Cons

“Sometimes it’s hard when a professor calls us. I go to the classroom, and I don’t know how to fix it. It’s awkward and embarrassing to stand in front of the class and everyone is staring at me because I don’t know what to do.”

Date Published: 
Saturday, January 20, 2018
Last Edited: 
Saturday, January 20, 2018

NOTE: This aritcle's online publication was delayed because it was featured in the Jan. 2018 print issue.